Emotional intelligence at work
Lesson plan overview
This upper-intermediate and advanced business English lesson is dedicated to the topic of emotional intelligence at work. Students will learn useful vocabulary to talk about feelings and different behaviours in the workplace, will watch a short video and will practise interview questions related to emotional intelligence. You can combine it with the video-based lessons “The art of listening“, and “Dealing with setbacks and failure“.
Vocabulary: Students learn interesting expressions to talk about behaviour at work (e.g. lose your temper, build rapport, being eager to learn) and then they put each example into the correct category (people with high or people with low emotional intelligence). Then they discuss which behaviours they identify themselves with.
Listening: Students watch a video “What is emotional intelligence in the workplace”, which is divided into 4 parts. Students complete note-taking, gap-filling and True/False exercises as they watch the video. In a post-listening discussion,they share their opinions about the video and their personal experiences.
Speaking: Hiring for success. Students look at different job interview questions aiming to evaluate a candidate’s emotional intelligence. They practise answering the questions in pairs.
Idioms: The worksheet includes a vocabulary development activity about idioms about emotions (emotional rollercoaster, hold a grudge, go with your gut). The worksheet ends with a speaking activity using the idioms.
Homework: 3 research topics are suggested which aim to develop the topic further. The topics, combined with the additional resources provided on theenglishflows.com provide plenty of extra opportunities for contact with topic-related vocabulary in order to reinforce and enrich it
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Teacher’s lesson plan
Student’s worksheet
Student’s interactive PDF
Conversation cards PDF
Pre-class activities
All video-based ESL lesson plans include online pre-class activities, which are FREE and can be completed without registration. Perfect for teachers who wish to embrace the blended learning approach. By providing students with resources and engagement opportunities before the actual class session, educators can foster active participation, enhance comprehension, and optimise in-class discussions.
The pre-class activities are optional: if you choose not to assign them, or your students don’t complete them, it will not disturb the flow of the class. You can find and review the pre-class activities for this lesson plan here:
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In-class activities
Additional resources
Each video-based lesson plan includes links to additional resources (videos and articles), which are FREE can be found online (in the pre-class activities page. These links aim to extend the learning experience, enabling students to connect classroom knowledge with real-world applications.
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Teacher’s lesson plan
Student’s worksheet
Student’s interactive PDF
Conversation cards PDF
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