returning a product

Lesson plans

customer making return of parcel and worker in protective gloves

What happens to our returns?

Vocabulary: returning a product, online shopping
Speaking: discussing reasons for returning products, holiday shopping, online shopping, return policies
Video: Returns day: How does it impact the environment?

B1 / B2

Business, Environment

3:00

Idiom and phrasal verb boosters

Idioms: attention and concentration

Phrasal verbs: rest and relaxation

close-up of people showing thumbs up and down, a man or a woman epxressing likes and dislikes

Idioms: likes and dislikes

Phrasal verbs: sales and selling

a bunch of daisies with a text saying "grateful for all"

Idioms: gratitude

illustrtion of people working in human resrouces

Phrasal verbs: Human Resources

a woman sitting in a chair talking to a psychologist

Phrasal verbs: Psychology

illustration of risk management showing people measuring risk

Idioms: risk and danger

A GPS map with different transportation options (taxi, bus, tram, metro) illustration

Phrasal verbs: transportation

an exhausted sleepy woman tired of working hard sits next to a laptop

Idioms: burnout

sand clock illustrating the concept of time

Idioms: time

Idioms: kindness