online shopping

Lesson plans

customer making return of parcel and worker in protective gloves

Vocabulary: returning a product, online shopping
Speaking: discussing reasons for returning products, holiday shopping, online shopping, return policies
Video: Returns day: How does it impact the environment?

3:00

UPDATED

Five Stars Customer Quality Review

Idioms and phrasal verbs: get a leg up, a red flag, stand out
Video: How to spot fake reviews on Amazon
Collocations: pay attention, spot a fake review, gain a review
Writing: writing a review for a product or service

4:59

Idiom and phrasal verb boosters