hospitality industry

Video-based lesson plans

Whether your lessons are online or in-person, The English Flows’ lesson plans are the ultimate time-saver for ESL teachers working with adult and Business English students. Cut down on prep work and free up your time for what truly matters – guiding, coaching, and meeting your students' unique needs. Our current and highly relatable topics will keep your students engaged before, during, and after the class. We add 7-8 new video-based ESL lesson plans each month. Ignite their curiosity and inspire them to explore the English language further!

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an mage representing the 2026 world cup, and a slogan "will the promised economic boost materialize?"

This B2-level ESL worksheet focuses mainly on the 2026 World Cup and more generally on the economic impact of large-scale international events. It is ideal for professionals interested in economics, tourism, and global events. Students build and practice key vocabulary related to economics, travel, and event management.

2:30

a teenages at work and a slogan "top summer jobs"

This ESL worksheet for adults and teens focuses on summer jobs, helping students explore work experiences while practicing past tenses (simple and continuous). It is most suitable for B1-level learners and can be used both in Business and General English classes. It features engaging speaking activities to discuss responsibilities, funny work moments, and creative excuses.

3:25

a person leaving a review and a slogan "the importance of customer satisfaction surveys"

This lesson is perfect for Business English learners working in or preparing for a career in customer service, hospitality, retail, or any business that involves direct interaction with customers. Students learn collocations about customer service and learn how to create a customer satisfaction survey.

4:55

FREE

a photo of a hotel and a slogan "can a hotel be sustainable?"

This FREE intermediate ESL lesson explores the topic of sustainability in the hospitality industry, with a focus on sustainable features in hotels. Students learn essential vocabulary, weigh the pros and cons of various sustainable practices, and watch a video about an eco-friendly hotel.

2:44

THE SIGN "HOTEL", AND A SLOGAN Have you ever stayed in a unique hotel?

Vocabulary: types of accommodations
Vocabulary: useful verbs to describe accommodations (e.g. to be equipped with, to feature, to come with, to boast)
Speaking: conversation questions, rating options, design your own unusual hotel

 

5:00

FREE

a person leaving a tip in a tipping jar and a slogan - Has tipping culture in the Us gone too far?

Vocabulary: expressions with “tip” (tipping etiquette, tip jar, to tip upfront, a guilt tip, pre-set tipping options)
Vocabulary: tipping (to round up, minimum wage, customary, service charge)
Video: “Has tipping reached a tipping point? Whom to tip and whom to skip”

3:25